Refund & Returns Policy
Refunds for Non-Seed Products:
We offer refunds or exchanges for non-seed products returned in their original, unopened, and unused condition within 30 days of purchase. All return shipping and insurance costs are the responsibility of the buyer. We recommend using registered post for returns.
In the event that sauce bottles are damaged during transit, please provide photographic evidence via email, and we will arrange a replacement. The return of damaged goods is not required.
Refunds for Chilli Seeds:
Due to the numerous variables involved in gardening, we do not offer refunds or replacements for chilli seeds. While we guarantee that our seeds are fresh, we cannot control factors such as temperature, moisture, and sunlight that affect germination. We are available to provide guidance on seed germination if needed.