The Hippy Seed Company Privacy Policy
Introduction
The Hippy Seed Company considers customer privacy to be a fundamental aspect of our relationship with our customers. This Privacy Policy applies to all users of The Hippy Seed Company’s services and adheres to established Internet privacy standards. The Hippy Seed Company does not rent or sell its client database to any third party. As an Australian company, we operate under some of the most stringent privacy legislation in the world, ensuring that all personal information we collect is maintained in strict confidence.
Collection of Information
To utilize The Hippy Seed Company’s website, we may require specific information from you to deliver the highest possible level of service. All correspondence, particularly related to sales, support, and accounts—including email communication—may be collected and stored. Information collected by The Hippy Seed Company is obtained through direct interaction, whether via telephone, email, mail, or through our website.
Use of Collected Information
The information collected from customers of The Hippy Seed Company is essential for the provision of our products and services, as well as for delivering a high standard of customer service. Recorded correspondence is utilized to provide service references and assist in staff development.
Storage of Collected Information
The security of your personal information is of paramount importance to us. When you enter sensitive information, such as credit card details, on our website, we employ Secure Socket Layer (SSL) technology to encrypt that information. When credit card details are collected, they are simply transmitted as necessary for processing and are not permanently stored in full. We adhere to generally accepted industry standards to safeguard personal information, both during transmission and upon receipt.
If you have any inquiries regarding security on our website, you may contact us via email at sales@thehippyseedcompany.com.
Access to Collected Information
Should your personally identifiable information change, or if you no longer wish to utilize our services, you may correct, update, delete, or deactivate your information by emailing us at sales@thehippyseedcompany.com.
Orders
When you purchase a product or service from us, we may request certain personally identifiable information. This may include contact information (such as your name, email address, phone number, and postal address) as well as financial information (such as your credit card number and expiration date). We use this information for billing purposes and to fulfill your orders. In the event that we encounter any issues processing your order, we will use this information to contact you.
Third Parties
The Hippy Seed Company engages third parties (such as PayPal and eWay) to provide essential services on our website or for our business processes. We may share your information (such as your name, email address, and postal address) with these third parties only to the extent necessary to provide the relevant service. These third parties are strictly prohibited from using your personally identifiable information for any other purpose. The Hippy Seed Company does not share information with third parties for any unauthorized or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we determine that such disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served upon our website.
Links
This Privacy Policy applies solely to information collected by The Hippy Seed Company’s website. Please be aware that our site may contain links to other websites that are not governed by this Privacy Policy. The Hippy Seed Company is not responsible for the privacy practices of such other sites, and we encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personally identifiable information.
Changes to Privacy Policy
The Hippy Seed Company reserves the right to modify this Privacy Policy at any time. Any changes to this policy will be posted on this page, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We recommend that you review this Privacy Policy periodically to stay informed about our data collection and usage practices. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
The Hippy Seed Company Security Policy
The Hippy Seed Company utilizes the WooCommerce Payment Gateway to process online credit card transactions. WooCommerce provides a secure and efficient method for collecting payments via the Internet, processing transactions for thousands of Australian merchants. All online credit card transactions performed on this site using the WooCommerce gateway are secure.
- Payments are processed automatically with immediate responses.
- Your complete credit card number is not accessible to The Hippy Seed Company or any external party.
- All transactions are executed under WooCommerce’s secure payment processing system.
For further information regarding this payment platform, please visit WooCommerce.
Delivery Policy
Upon placing an order online, you will receive an email confirmation from The Hippy Seed Company containing your order details. Typically, we confirm receipt of your order within a few minutes of your purchase. We endeavour to dispatch your goods via Australia Post within 1-2 business days; however, in the event that an item is out of stock, delivery may be delayed.
Should you have any inquiries regarding delivery, please contact us at sales@thehippyseedcompany.com.
Spam Compliance
The Hippy Seed Company adheres strictly to the Australian Spam Act of 2003. We do not send unsolicited emails. Communications are directed only to individuals or entities with whom we have an established relationship or if a client has contacted us for information.
Comments
When visitors post comments on our site, we collect the data provided in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection. An anonymized string derived from your email address (a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is accessible here. Once your comment is approved, your profile picture will be visible to the public in the context of your comment.
Cookies
If you leave a comment on our site, you may opt to save your name, email address, and website in cookies. These cookies are provided for your convenience so that you do not have to re-enter your details when posting additional comments. These cookies will remain valid for one year.
If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded upon closing your browser.
When you log in, we will also establish several cookies to store your login information and screen display preferences. Login cookies are valid for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Upon logging out of your account, the login cookies will be deleted.
Embedded Content from Other Websites
Articles on this site may incorporate embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites operates in the same manner as if the visitor had directly visited the other website. These external websites may collect data about you, utilize cookies, embed additional third-party tracking, and monitor your interactions with the embedded content, including tracing your interactions if you have an account and are logged in to that website.
Data Retention
If you leave a comment, the comment and its associated metadata are retained indefinitely. This retention enables us to automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.
For users who register on our website (if applicable), we also store the personal information provided in their user profile. All users have the ability to view, edit, or delete their personal information at any time (except for their username). Website administrators can also view and modify that information.
Your Data Rights
If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we erase any personal data we hold about you. Please note that this does not include any data we are obligated to retain for administrative, legal, or security purposes.